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Welcome to Draper || DeWALT || Stanley Sales (operated by GardenKitSale.com). These Terms and Conditions govern your use of our website and all purchases made through it. By accessing our site and making purchases, you agree to be bound by these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for professional tradespeople and DIY enthusiasts aged 18 or older. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property Rights
All content on this website, including product descriptions, images, and logos, is the property of Draper || DeWALT || Stanley Sales or our suppliers and is protected by intellectual property laws. Unauthorised use is strictly prohibited.
2. Product Information
2.1 Product Descriptions
We specialise in professional-grade tools including:
- Various bolts and fasteners (‘U’ Bolts, ‘V’ Bolts)
- 1/2″ and 1/4″ drive sockets and socket sets (Metric and Imperial)
- Measuring tapes (5m, 8m, 10m)
- Adjustable hacksaws and related tools
- Staples in various sizes (6mm, 8mm, 10mm, 12mm, 14mm)
- Adhesive cleaners/removers
We make every effort to ensure product information is accurate, but slight variations may occur. Product images are for illustrative purposes only.
2.2 Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Adhesive Cleaners/Removers (chemical products)
- All staples (6mm, 8mm, 10mm, 12mm, 14mm)
3. Ordering and Payment
3.1 Order Process
All orders are subject to availability and our acceptance. We reserve the right to refuse any order.
3.2 Accepted Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to supplier changes or errors.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping (£12.95): via DHL or FedEx, delivery within 10-15 business days after dispatch
- Free Shipping: via EMS for orders over £50, delivery within 15-25 business days after dispatch
Note: We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary due to customs clearance.
4.3 Delivery Issues
You must inspect goods upon delivery and report any damage within 48 hours. We are not responsible for delays caused by customs or incorrect delivery information provided by you.
5. Returns and Refunds
5.1 Return Policy
You may return most items within 15 days of receipt if:
- Item is in original condition (unused, unassembled, with all packaging and tags)
- Return request is made within 15 days of receiving your order
- You have your original order confirmation or receipt
5.2 Return Process
To initiate a return:
- Email [email protected] within 15 days with subject: “Return/Exchange Request – Order #[Your Order Number]”
- Provide order number, item(s) for return, and reason
- Wait for return authorization and shipping instructions (1-2 business days)
- Ship item(s) securely with original packaging to: Draper || DeWALT || Stanley Sales Returns Department, 15 Newport, Lincoln GB LN2C 6XQ
5.3 Refunds
Refunds are processed within 3-5 business days of receiving your return. Shipping fees are non-refundable unless the return is due to our error.
6. Customer Responsibilities
6.1 Accurate Information
You must provide accurate delivery and payment information. We are not responsible for delays or additional costs caused by incorrect information.
6.2 Proper Use of Products
Professional tools must be used according to manufacturer instructions and safety guidelines. We are not liable for misuse of products.
6.3 Compliance with Laws
You must comply with all local laws regarding the purchase and use of our products.
7. Limitation of Liability
To the fullest extent permitted by law, Draper || DeWALT || Stanley Sales shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website.
Our total liability for any claim related to these terms or your purchases shall not exceed the purchase price of the relevant products.
8. Governing Law
These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
10. Contact Information
For questions about these Terms and Conditions, please contact us at:
Draper || DeWALT || Stanley Sales15 Newport, Lincoln, GB LN2C 6XQ
Email: [email protected]
